Privacy Policy

Introduction

Herman Aesthétiques (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information and all Protected Health Information (PHI). This policy outlines how we handle information when you visit our website, submit forms, communicate with our office, or receive medical or aesthetic services.

We comply fully with the Health Insurance Portability and Accountability Act (HIPAA) and all related federal and state privacy regulations.

Information We Collect

We may collect personal information such as your name, address, email, phone number, and demographic details. We may also collect Protected Health Information (PHI), including medical history, treatment notes, photos, consultation forms, procedure details, and related records. Billing information collected may include payment details, insurance information, and transaction history. When you interact with our website, we may collect form submissions, booking requests, cookie data, and general analytics to improve functionality and communication.

How We Use Your Information

HIPAA permits the use of PHI for purposes related to your care. We may use information to provide medical and aesthetic services, schedule appointments, communicate with you, and coordinate care with other healthcare professionals. Information may also be used to process billing, insurance claims, payments, and to support administrative or operational needs within our practice. In limited cases, we may use information to meet legal obligations or respond to official requests.

How Information May Be Shared

We do not sell patient information. We only share PHI when HIPAA allows or when you authorize it in writing. Information may be shared with physicians or healthcare providers directly involved in your treatment, as well as billing entities such as insurance companies or payment processors. In certain circumstances, information may be disclosed to satisfy legal requirements such as court orders, public health reporting, or safety-related obligations. We may also work with Business Associates who support our operations, such as secure software providers, who are contractually required to follow HIPAA regulations.

Any other disclosure requires your explicit written consent, which you may revoke at any time.

Your Rights Under HIPAA

You have several rights regarding your medical information. These include the right to access your medical records and the right to request corrections if information is inaccurate. You may also request restrictions on how your information is used, request confidential communications in alternative ways, and ask for an accounting of certain disclosures. You have the right to obtain a paper copy of this Privacy Policy at any time and the right to file a privacy complaint without fear of retaliation.

How We Protect Your Information

We use administrative, technical, and physical safeguards to protect patient data. These safeguards include encrypted electronic record systems, HIPAA-compliant communication tools, and secure storage for both digital and physical records. Access to PHI is restricted based on staff roles, and our team receives ongoing training related to privacy and confidentiality. Physical documents are stored securely, and electronic systems are monitored and maintained to protect against unauthorized access.

Website & Cookie Policy

Our website may use basic analytics, form tracking, and cookies to improve functionality and evaluate site performance. These tools help us understand how visitors interact with the website so we can offer a better experience. No PHI is collected through cookies or analytics tools, and any data used is general and not patient-specific.

Form submissions, consultation requests, and uploaded images are transmitted securely and handled with the same care and protection required under HIPAA.

Policy Updates

This Privacy Policy may be updated periodically to reflect changes in laws, technology, or practice operations. Any modifications will be posted on this page, and the updated version will indicate the most recent revision date.

How to Contact Us

If you have questions about this Privacy Policy or your privacy rights, we encourage you to contact us at:

Herman Aesthétiques
Blue Bell, Pennsylvania
Email: info@hermanaesthetiques.com